

Combine unparalleled service and support from a company that manages some of the most complex applications on the Internet with a revolutionary utility computing platform that frees you from the economic and logistical constraints of dedicated servers and you have Terremark's MHOne, a full-service, utility-enabled hosting solution from a pioneer in the industry.
Powered By Infinistructure
MHOne is powered by Infinistructure, Terremark's next-generation utility computing solution. Working together with strategic technology partners including VMWare, Cisco and HP, we've designed a managed infrastructure that offers revolutionary levels of flexibility and scalability. Advanced virtualization technology allows for processing, memory and storage on demand. So you can purchase capacity as required for event-driven needs, optimize systems utilization and precisely align your infrastructure to your business needs.
Managed With digitalOps
Our investment in service delivery technology is unmatched. We've spent six years and more than $10 million developing digitalOps, the industry's first and most comprehensive service delivery platform, providing enterprise workflow, task automation and a unified management infrastructure. Our digitalOps Command Center extends this functionality to managed hosting clients, providing a live control center including service ticketing, systems configuration date, performacing trending and reporting tools and a comprehensive monitoring and availability interface.
Supported By Terremark
You need more than enthusiasm and tenacity to manage the most demanding applications on the Internet. You need the smartest team, leveraging proven, standards-based best practice, armed with the right tools to do the job. Our service delivery team is organized and operates according to IT Infrastructure Library (ITIL) standards and practices. We hold certifications including SAS 70 Type II, VISA CISP and Safe Harbor that help our clients meet critical regulatory and security requirements, including Sarbanes-Oxley, GLBA and HIPAA.
| MHOne |
Traditional Dedicated Hosting |
| Platform |
| Infinistructure virtual server fails over in seconds |
4+ hours needed after server failure to repair/replace |
| Continuous upgrade program |
Expensive, complex technology refresh projects |
| On-demand access to additional capacity |
Additional capacity bought in large, long-term increments |
| Network Infrastructure & Services |
| Access to more than 160 global carriers |
1-2 network providers |
| PCI-compliant Cisco firewalls & hardware load balancing |
Software-based firewalls and load-balancing |
| Bandwidth utilization reporting through digitalOps Command Center |
|
| Implementation Services |
| Assigned project and implementation managers |
Basic OS, hardware setup |
| Available database and application installation services |
Self-service application platform installation & configuration |
| Support Services/Account Management |
| Assigned Technical Account Manager & 24/7 access to assigned support team |
Standard call-center support model |
| Access to database, web, application expertise |
Support limited to hardware, network, OS |
| Administrative Services |
| Managed file system, application & database backup |
Self-service file-level backup |
| Patch discovery, review, testing & deployment services for OS and appications, with comprehensive change maangement reporting through digitalOps |
OS patching |
| Service Level Agreements |
| Full device, network, datacenter SLAs |
Core network SLA only |